Console

Settings

Operator

—

Signed-in account

Critical alert emails

Resend not configured

Email notifications

Send an email when oversight raises a critical alert.

From address

Must be a verified sender on your Resend domain.

Recipients

Comma or newline separated. Max 20.

Email me on alert type

Only the types you enable will trigger an email. Master switch must be on.

Discovery — new high-score opportunity

Incidents — workforce / customer impact

Oversight flags — SLA, paused employees, KB, tools

Tool approvals waiting on you

Agent failures